Terms of Service

1. Eligibility

You must be at least 13 years old (and meet the minimum age required to consent to data processing in your country, which is 16 in the EEA, Switzerland, and the UK). If you are between 13 and 17, you may use the Services only with the consent and supervision of a parent or legal guardian, who agrees to be bound by these Terms on your behalf and is responsible for your activity in the Services.

You also represent that you are not barred from using the Services under applicable law and that the information you provide is accurate, current, and complete.

2. Accounts & Security

• You may sign in via Apple, Google, Microsoft, or email/password. You are responsible for safeguarding access to the identity provider you use.
• You agree to provide accurate information and to keep it up to date. Notify us at hello@qyra.health if you believe your account has been compromised.
• You are responsible for all activity that occurs under your account.

3. Health, Nutrition, and Safety Disclaimers

Qyra is not a medical device, and Qyra does not provide medical advice, diagnosis, treatment, or professional health services. All calorie estimates, macro values, nutritional insights, exercise calorie burns, and food identifications are automated approximations and may be incomplete or inaccurate. Apple HealthKit data we read on your behalf is consumed as-is.

• The Services are not intended to diagnose, treat, cure, or prevent any disease.
• Always consult a licensed healthcare professional before starting or changing a diet, fitness routine, supplement regimen, or fasting protocol — particularly if you have a medical condition, are pregnant or nursing, or are taking medication.
• You assume all risk associated with reliance on AI-generated estimates and any actions you take based on the Services.

4. Subscription, Billing, and Refunds

• Premium features are offered as auto-renewing subscriptions sold through the Apple App Store. Apple is the merchant of record for all purchases.
• Subscriptions renew automatically at the end of each billing period unless you cancel at least 24 hours before the next renewal. Manage or cancel via iOS Settings → your name → Subscriptions.
• Refunds are administered by Apple under Apple’s refund policy. We do not directly process payments or issue refunds for App Store purchases.
• Prices and feature sets are listed in the Services and may change over time. Any price change to an existing subscription will take effect only after notice, in accordance with App Store rules.

5. License to Use the Services

Subject to your compliance with these Terms, we grant you a personal, limited, revocable, non-exclusive, non-transferable, non-sublicensable license to download, install, and use the Qyra app on a device you own or control, solely for your own personal, non-commercial use. All rights not expressly granted are reserved by us.

6. Your Content

You retain ownership of the content you submit to the Services — including food photos, voice recordings, meal logs, weigh-ins, workouts, progress photos, and group messages (“Your Content”). You represent and warrant that you have the rights necessary to submit Your Content and that it does not violate any law or third-party rights.

You grant Qyra a worldwide, non-exclusive, royalty-free license to host, store, transmit, process, display, and create derivative works of Your Content solely as necessary to operate, secure, and improve the Services for you. We do not use Your Content to train Qyra-owned machine-learning models, and we do not sell Your Content. AI processing performed via Anthropic’s Claude API is described in the Privacy Policy.

Content you choose to post to Groups, Versus, or other social surfaces is visible to the participants of those surfaces. Do not post content there you do not want shared.

7. Prohibited Conduct

You agree not to:

• upload unlawful, hateful, harassing, sexually explicit, violent, or rights-infringing content, or content depicting third parties without their consent;
• attempt to reverse-engineer, decompile, or extract proprietary models or data from the Services, except to the extent expressly permitted by law;
• interfere with, disrupt, or attempt to gain unauthorized access to the Services, other accounts, or any of our infrastructure;
• automate access (scrape, crawl, bulk-download) without our prior written permission;
• use the Services for any commercial purpose without our prior written consent;
• misrepresent your identity, age, or affiliation, or impersonate another person;
• circumvent or attempt to bypass subscription, rate-limit, or security controls.

8. Third-Party Services

The Services interoperate with third-party services, including Apple (App Store, StoreKit, Sign in with Apple, HealthKit, APNs), Google (Sign-in), Microsoft (Sign-in), Anthropic (Claude API), Supabase, Open Food Facts, Vercel, and Cloudflare. Your use of those services is governed by their own terms and policies. We are not responsible for the availability, accuracy, or content of third-party services.

9. Intellectual Property

The Services, including the Qyra name and logo, the app interface, source code, models, designs, illustrations, and all related materials (other than Your Content), are owned by Star Island Holdings LLC or its licensors and are protected by copyright, trademark, trade-dress, patent, and other intellectual-property laws. You may not copy, modify, distribute, sell, lease, or otherwise exploit any part of the Services except as expressly permitted by these Terms.

10. Termination

You may stop using the Services at any time, and you can delete your account from within the app (Profile → Settings → Delete Account). We may suspend or terminate your access — with or without notice — if you violate these Terms, if your continued access would create legal exposure for us, or if we discontinue the Services. Upon termination, sections that by their nature should survive (e.g., disclaimers, limitation of liability, IP, dispute resolution) survive.

11. Disclaimer of Warranties

The Services are provided “as is” and “as available” without warranties of any kind, express or implied. To the maximum extent permitted by law, Qyra disclaims all warranties, including implied warranties of merchantability, fitness for a particular purpose, accuracy, title, and non-infringement, and any warranty arising from course of dealing or usage of trade. We do not warrant that the Services will be uninterrupted, secure, accurate, or error-free, or that any specific calorie, macro, or AI output will be correct.

12. Limitation of Liability

To the maximum extent permitted by applicable law, in no event will Star Island Holdings LLC, its affiliates, or its respective officers, members, employees, or agents be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, revenue, data, goodwill, or opportunity, arising out of or relating to the Services, even if advised of the possibility of such damages.

Qyra’s aggregate liability for all claims arising out of or relating to the Services will not exceed the greater of (a) the amount you paid to Qyra (via Apple) in the twelve months preceding the event giving rise to the claim, or (b) one hundred U.S. dollars (USD $100). Some jurisdictions do not allow the exclusion of certain warranties or limitation of certain damages; in those jurisdictions our liability is limited to the maximum extent permitted by law.

13. Indemnification

You agree to indemnify, defend, and hold harmless Star Island Holdings LLC and its affiliates from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising out of or related to (a) Your Content, (b) your use of the Services, or (c) your violation of these Terms or applicable law.

14. Governing Law

These Terms are governed by the laws of the State of Florida, United States, without regard to its conflict-of-laws principles. To the extent any dispute is not subject to the arbitration agreement in Section 15, the state and federal courts located in Miami-Dade County, Florida have exclusive jurisdiction and venue.

15. Dispute Resolution; Arbitration; Class-Action Waiver

Please read this Section carefully — it affects your rights. Any dispute, claim, or controversy arising out of or relating to these Terms or the Services will be resolved through final and binding individual arbitration, administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules. The arbitration will be conducted in English, in Miami-Dade County, Florida, or via video conference at your option.

Class-action waiver. You and Qyra agree that any dispute will be resolved only on an individual basis. Neither party may bring a claim as a plaintiff or class member in a class, consolidated, or representative action.

Opt-out. You may opt out of this arbitration agreement by emailing hello@qyra.health with the subject line “Arbitration Opt-Out” within 30 days of first accepting these Terms.

Notwithstanding the above, either party may seek injunctive or equitable relief in court for infringement of intellectual-property rights or unauthorized access to the Services.

16. Apple App Store Terms

The following applies if you obtained the app from the Apple App Store:

• These Terms are between you and Qyra only, not with Apple.
• Apple is not responsible for the app or its content; maintenance and support are Qyra’s responsibility.
• If the app fails to conform to any applicable warranty, you may notify Apple, which may refund the purchase price; otherwise Apple has no warranty obligation.
• Any claims relating to product liability, regulatory compliance, or intellectual- property infringement by the app are governed by these Terms and Qyra is responsible, not Apple.
• Apple and its subsidiaries are third-party beneficiaries of these Terms.

17. Changes to these Terms

We may update these Terms from time to time. When we do, we’ll update the effective date above. Material changes will be highlighted via in-app notice or email at least seven (7) days before they take effect. Your continued use of the Services after the effective date constitutes acceptance of the updated Terms.

18. Miscellaneous

• Severability. If any provision is found unenforceable, the remaining provisions remain in full effect.
• No waiver. Failure to enforce a provision does not waive our right to enforce it later.
• Assignment. You may not assign these Terms without our prior written consent. We may assign them in connection with a merger, acquisition, or sale of assets.
• Entire agreement. These Terms, together with the Privacy Policy, constitute the entire agreement between you and Qyra regarding the Services.

19. Contact

Star Island Holdings LLC
General support: hello@qyra.health
Legal: hello@qyra.health
Privacy: hello@qyra.health
Security disclosures: hello@qyra.health
Website: qyra.health